After the big earthquake by Kaikoura very early in the morning of Monday November 14th the office was closed for two days while the building was checked and cleared. We are all back at work and no damage was sustained.
The one big issue we are having is that our mail service has been interrupted. A Molesworth Street building is at risk of collapse and our Post Office Box is within the cordon.
We believe we have all the mail that was already in the mailbox, but there may have been other mail already delivered by bag to be sorted at Thorndon for collection Monday morning.
All other mail has been redirected by NZ Post to their Kaiwharawara courier depot, and we are arranging to collect it from there "regularly". This arrangement has only really surfaced today, Tuesday 22 November, and we only collected five pieces of mail.
Unfortunately we are in the last stages of the GST refund cycle and one or two large cheques have been caught up in the disruption. We have diverted our IRD mail to another mailbox until our usual mailbox is once again open for service.
We are sorry that this problem has occurred, and will be pleased to work with you if you have any specific issues around it.
At the same time we need to keep the issues in perspective and wish all our clients, friends and relative in the quake stricken area best wishes with their issues.